Chrysler & Mopar Help Customers with New Services

Chrysler is taking a new approach to maintain a healthy relationship with its customer base. In order to do that, one of the first parts of their business that is getting a major overhaul is their customer-care services.

The company has already announced earlier this year that they will be expanding their weekend hours to include Sundays. That is an industry first. Weekday hours will also be getting more time with brand-specific customer-care telephone lines. Each of the call centers that the company has are right here in North America.

That’s not all, Chrysler is also asking the dealerships that are in their networks to give customers service hours on Saturdays and to have a Mopar Express Lane service for someone needing a quick fix with their vehicle.

That’s not all, on top of giving customer more hours and access to the means for making sure their vehicle is running safely and smoothly, Chrysler also announced Owner Connect. What the system is is a website where car owners can access details and information on their vehicle at any time as long as they have a web-enable device.

It seems that Chrysler and Mopar are keeping their pulse on what people are needing to keep them loyal. A good approach is by making sure that people thoroughly enjoy dealing with your company as a whole, and offering them more avenues and hours are certainly a good place to start. We here at Bayside Chrysler Jeep Dodge strive to make sure that everyone that walks into the dealership has the best possible experience. Find out for yourself by scheduling a test drive today. Be sure to take a look at the Mopar E-Store while you’re at it. Like us on Facebook and follow us on Twitter to see the list of complete offers and deals at the dealership.

Image: FreeDigitalPhotos.net

Make Sure Your Car is Ready for Winter

September seems to be the start of some nicer weather as fall may finally be upon us New Yorkers. For car owners, that means it’s time to start thinking ahead and making sure that their car is ready for the cooler weather that’s ahead. Mopar has a check-list to go down for the smart owner wanting to make sure they are ready for the winter. Here’s just a few of the important items they recommend on

First on the check-list is brakes. Any traveling for business or pleasure during the hot days and nights of summer can give your brake pads a heavy workout. This causes the thin layers to get removed. That means it’s a good time to make sure that that pads, shoes, rotors, drums, calipers, wheel cylinders, brake hardware, and parking break haven’t suffered any major wear and tear.

Next on the list is the car’s tires. Make sure to give them a long look-over and be on the look-out for uneven and irregular wear on the tread and the sidewall areas of the tires. If you see any excessive edge wear, center wear, and shoulder wear, this is an early indicator for any trouble that could be on other spots of the vehicle. Don’t forget that you check the air pressure to prevent premature wear and give yourself a better fuel economy. Make sure that your spare tire gets the same attention, just in case.

The next part of your car that needs evaluating is the battery. The summer doesn’t treat car batteries too well with the extreme heat we’ve been having. That leads to causing failure in the winter and the last thing any driver wants is to have a dead battery in the middle of a snow storm. Make sure the battery doesn’t have any corroded terminals and there’s no bulging and the case isn’t cracked. It may just be time to replace that battery.

The next piece of your car to pay attention to is one that doesn’t come instantly to people’s thoughts and that’s the wiper blades. It’s a nightmare to be driving through severe weather, such as heavy snowfall, and now have a good pair of wipers keeping your vision clear on the road. Perfect time for a reminder that Bayside Chrysler Jeep Dodge is currently having a “Buy One Get One Free” special on wiper blades.

Engine oil is very important important to bear in mind. It’s always something to be aware of and to make sure that you are up to date on your oil changes. Low or dirty fluids cause the engine to be potentially damaged under extreme conditions. In that the same vein, make sure that all the car’s fluids and lubricants are checked and changed properly. It’s definitely a good time to make sure your key fluids, antifreeze, power-steering, brake, transmission, and windshield washer fluids, are topped off and good.

Last on the check-list is your headlights and taillights. The days are shorter in the fall and winter and that means your lights will be seeing more use. Make sure that your inspected them all to ensure proper function and alignment.

Make sure that this fall weather doesn’t catch you unprepared. Contact us here at Bayside Chrysler Jeep Dodge and bring in your vehicle for a check up. Be sure to also see our service and parts specials to take advantage of the great deals that are being offered. Like us on Facebook and follow us on Twitter for more deals and offers when they happen.

75 Years of Mopar

The celebration of the Mopar 75th Anniversary had already started with the announcement of a new Chrysler 300. It’s an impossible goal these days to achieve. The current economic climate has made it incredibly difficult for companies, no matter how much legacy they have, to stay afloat. To be able to say that, 75 years after beginning, you’re still alive and kicking is worthy of a grand celebration. Mopar is one of the companies that can now say there’s a reason they have been around for 75 years.

It’s hard to believe the the company started as just a parts line and service arm of Chrysler Group back on August 31, 1937. Mopar has changed with the times and is a completely different beast in the time since its inception. One thing that hasn’t changed is the idea of providing quality expert service and quality parts to consumers.

Pietro Gorlier, President and CEO of Mopar, had a message about the anniversary, “The Mopar brand has a proud, 75-year heritage. The mission at Mopar today is to fully support all of our brands by providing every single one of our customers with exceptional after-sales experience. We will do this by continuing to offer cutting-edge technology, innovative products, authentic, quality-tested parts, and high-quality customer service.

The fact the company has been around for 75 years isn’t a mistake, it’s a reflection on the how well they have done to transition with the times. The Mopar of today has evolved into a world-wide brand. The name is in more than 120 different countries, they sell more than 500,000 parts and accessories. Mopar has more than 45 commercial offices and 50 parts distribution centers.

It’s very clear from looking at their growth than hitting the milestone of being around for 75 years was no mistake, and that in 25 years, we’ll be looking back at 100 years of Mopar. Go online to the Mopar E-store at Bayside Chrysler Jeep Dodge to experience for yourself the quality that comes with Mopar parts and services. Be sure to like us on Facebook and follow us on Twitter for all the information of Mopar’s 75th Anniversary Celebration.

Labor Day Hours

Coming into Bayside Chrysler Jeep Dodge this Labor Day Weekend? Here are the holiday hours for the dealership:

Sales:
Saturday 9/01/2012: 9:00am-6:00pm
Sunday 9/02/2012: 11:00am-5:00pm
Monday 9/03/2012: 9:00am-6:00pm (labor day)

Sales:
Saturday 9/01/2012: 9:00am-6:00pm
Sunday 9/02/2012: 11:00am-5:00pm
Monday 9/03/2012: 9:00am-6:00pm (labor day)

 

Mopar’s 75th Anniversary Starts With New Chrysler 300

Tomorrow marks the first day of Mopar’s 75th Anniversary celebration. There shouldn’t be any surprise that on the eve of the big day that Mopar would make a major announcement regarding a vehicle getting the royal treatment.

According to The Detroit News, Mopar chooses a model every year to make over. The first year was in 2010, where they choose the Dodge Challenger. The next year, they decided on the Dodge Charger. Now, in 2012, the special vehicle that’s getting the green-light for an upgrade is none other than the very popular Chrysler 300.

The design work that Mopar is doing is something that is different than usual. In the past, the cars they have worked on were given a large blue stripe for Mopar. That is not the route being taken with the 300, there’s definitely something more subtle at work. As the Detroit News describes it, it’s like, “to create a monster but to put it in a tuxedo.”

The exterior of the Mopar 300 will be all-black with the blue Mopar stripe very thin along both sides of the car. The grill is a unique black chrome and the headlamp bezels are accented in black. The wheels are 20-inch forged-aluminum that are painted gloss-black with Mopar center caps. The wheels themselves are high-performance Goodyear F1 tires and the brakes are the same that are used on Dodge Charger police cars.

For the car buyer who is looking for the best, Mopar is bringing out the big guns for their 75th anniversary. It really seems they want to remind the consumers just why their company has lasted for 75 years and why it’s going to continue to be one of the biggest names in the auto world for more years to come.

Take a look at the Mopar E-Store to purchase their high-quality products for your own vehicle at BaysideChryslerJeepDodge.Net. Make sure to like our Facebook page and follow us on Twitter for more information on Mopar as they celebrate their 75th Anniversary.

 

2013 SRT Viper Sneak Peak

Fans of the upcoming 2013 SRT Viper GTS got to take a good look at it over the weekend. The viewing public got a sneak peak at the Viper Sunday at the Pebble Beach Concours d’Elegance.

The Sacramento Bee has the run down of the new car. The design is a blast from the past with the Viper Coupe having a GTS Blue pain and dual Bright White stripes giving the Viper an iconic look and styling that reminds drivers of the Vipers of yester-year.

Ralph Gilles, the President and CEO of SRT Brand, said this about the Viper, “Designed with Viper loyalists in mind, the 2013 SRT Viper GTS Launch Edition models brings back the classic paint schemes that have adorned all previous Viper coupe launches to help us celebrate the return of our brand’s flagship performance machine to the supercar market.”

The Viper will be making its comeback the fourth quarter of 2012. It’ll have a host of new features and plenty of options to compel buyers to jump back into the driver’s seat. That includes a 8.4 liter V-10 engine that gives 640 horsepower and 600 lb-ft of torque. That’s the most torque of any sports car engine in the world. That’s all on top of the 5-spoke polished forged-aluminum design of the wheels. The exterior is made of an all-new carbon-fiber aluminum skin that is made especially for high-speed stability.

The new Viper seems like a dream come true to the people who have been waiting for its return. For more information on the vehicle and to see how you can give your car a new look inside and out, go to Bayside Chrysler Jeep Dodge and check out the Mopar E-Store. Make sure that you give us a like on Facebook and follow on Twitter for more information on the Viper and Mopar.

Viper SRT Race Results

We reported on the 2013 SRT Viper GTS-R going to the races. Dodge wanted to see just how the Viper would handle itself. As Bill Riley, owner of Riley Motorsports and Riley Technologies, put it, “Our objective is to have a nice clean race. We need to get one under our belts.” The question is now, just how did the Viper perform out on the track?

According to the teams behind the racer, the mission was a success. Both Vipers made their way across the finish line with no problems. The performance of the car even showed improvement throughout the two-hour, 45-minute timed event. One of the Vipers even made it to the top-10.

Gary Johnson, Road Racing Manger of SRT Motorsports, saw a victory in bringing the Viper to the race. “Our first goal was to get through the race without any major problems. We accomplished that. In fact, we were making progress throughout the race. The cars were getting better. The race gives us an opportunity to know where the issues are and where we need to focus.”

Now word yet on when the Vipers are coming back to race. The team is heading back with all the information on how they did in the race and they plan on taking everything into account. They want to ensure that the next time the Viper goes zooming down the race track that it brings out the best it possibly can.

Mopar’s E-Store is available online for viewing to see how you can sup up your own vehicle for the roads and the race track. Go on Bayside Chrysler Jeep Dodge’s Facebook page and give us a like, and a follow on Twitter, to see the latest in the industry news.

Viper SRT Readies for Racing Debut

The news cycle for the auto industry this week has been wrapped up in the sales numbers of July. There’s also the fact that the Dodge Dart is getting that much closer to being fully released. One vehicle that also wants to make sure you pay attention is the new Dodge Viper SRT.

This weekend, at the Mid-Ohio Sports Car Course for the American Le Man Series, the Viper is going to make its highly anticipated return to the world. Two identical Vipers will be racing against the Aston Martin Vantage, BMW M3 GT, Corvette C6.R, Ferrari F458, Lotus Evora, and the Porsche 911 GT3 RSR.

“We’re thrilled to return to the world-class competition in the American Le Mans Series with our flagship American supercar,” said Ralph Giles, the president and CEO of the SRT Brand and Motorsports. “The new SRT Viper GTS-R represents a rebirth for us on the race track. Now the time has finally come to go head-to-head with the best sports car teams from around the world.”

The makers of the Viper are looking forward to the race this weekend. They plan on carefully studying the performance of the supercar to see just how active the cars will be for the rest of the ALMS schedule this year. They want to make sure the vehicle is ready for full time competition come next year.

To view the race, ABC will be broadcasting on Saturday at 2 p.m. EDT. You can also go to the DriveSRT Facebook Page to follow the action.

Pay a visit to the Mopar’s E-Store to see what can be done for your vehicle to leave an impression on the roads. Like Bayside Chrysler Jeep Dodge on Facebook and follow us on Twitter for the more industry news.

Chrysler Might be Investing in Plant for New Pentastar Engines

A news story on Mlive.com is about a rumor going around that Chrysler is looking to add a huge investment into one of its plants with the purpose of building a new Pentastar engine. Chrysler Group LLC is allegedly going to put forth $198 million to make this happen at their Mack Avenue Engine I plant in Detroit. An added benefit of this additional funding for the plant would lead to the creation of 250 new jobs.

The company said in a statement, “Chrysler Group will be working with the city of Detroit and the state of Michigan regarding potential economic development incentives to assist us in making the business case for the investment.”

The Mack Avenue Engine I plant currently makes the 4.7-liter V8 engines in the Ram 1500. The plant was converted to produce the Dodge Viper in 1992 but unfortunately, it was moved to the Conner Avenue Assembly Plant in 1995, and that includes the new Viper SRT. The plant currently employs 144 hourly workers.

As soon as Chrysler makes an official comment on the speculations, we’ll be sure to let you know. Until then, check out the available Mopar E-Store online at Bayside’s website. Also like us on Facebook and follow us on Twitter for constant updates on Mopar deals and news.

Lone Star Mopar Fest Announced

Mopar enthusiasts in Texas have something to really look forward to in October. The Lone Star Mopar Fest has been scheduled for October 20th.

The fest is described as a “family friendly gathering of 2005-2013 Chrysler 300, Dodge Charger, Dodge Magnum, Dodge Challenger, and Jeep Grand Cherokee SRT owners.” It’s a place for enthusiasts to go where owners can gather around and show off their vehicles. It’s a placed where “Appearance and Performance Converge.”

Additions for the 2012 event are a Kickoff Meet and Greet. Other notable events are a Best Lightning Contest being sponsored by Advanced Automotive Concepts/Oracle of Houston.

The previous years Mopar Fest had in attendance over 275 vehicles and the owners of them put them to the test in different contests. There’s no need to be the owner of a tricked-out ride, but if you have the love, you’re more than welcome to come and have fun.

If you’re an enthusiasts looking to give your own vehicle an upgrade, the Mopar E-Store is available for browsing on Bayside Chrysler Jeep Dodge. Make sure you like us on Facebook and follow us on Twitter to say current on the latest in the news.